Chris How – Medium

Chris How

Published in
UX Collective

Is the planet the missing member of your project team?

Five actionable ideas to design with the environment in mind.

May 14

A photograph of Earth taken from the International Space Station. It shows a vast expanse of blue sea and cloud cover.

May 14

Published in
UX Collective

When planning a workshop start with the stops

Get more out of your workshops by giving the attendees a break.

Oct 5, 2023

A horizontal row of Post-it® notes in between timed activities is one with ‘time for a 15 minute break’ written on it.

Oct 5, 2023

Published in
Bootcamp

Supporting your customer support staff with internal service design

Are your frontline staff wrestling with poorly designed digital tools held together with fragile processes?

Aug 24, 2023

An illustration showing the growing gap over time between the quality of digital tools your staff choose to use and the digital tools you provide them.

Aug 24, 2023

Published in
UX Collective

Starting design work in a spreadsheet

In the early phases of a project a spreadsheet can be a more useful design tool than Figma.

Apr 17, 2023

A spreadsheet showing all of the images on a website in a scrollable list

Apr 17, 2023

How picking low-hanging fruit can sour your design effectiveness

Achieving quick win after quick win. What’s not to get excited about? The paradox of digital teams relentlessly chasing quick wins is that…

Oct 12, 2022

Ripe cherries hanging from the branch of a fruit tree

Oct 12, 2022

Published in
Bootcamp

Can you count on what you measure?

My inbox is full of meaningless metrics.

Apr 4, 2022

Apr 4, 2022

Published in
Bootcamp

Google search operators and syntax for UX desk research

Desk research is a key way to get to know a client and what’s happening in their world. Search engines provide a series of useful, if…

Sep 22, 2021

Google search operators and syntax for UX desk research

Sep 22, 2021

Published in
Prototypr

Futures, features and fixes — Setting your product team up for success

Successful and sustainable digital products come from a blend of innovation and iteration. Yet most design teams and their digital product…

Jul 26, 2021

Diagram showing the circular movement of a digital team through three activities; futures, features and fixes

Jul 26, 2021

Published in
Clearleft Thinking

Remote research: Around the world in a day

It’s 7pm in the UK. I started my day talking to someone in Tokyo, before moving to Manchester, and I’ve just finished up in San Francisco…

Jun 8, 2021

A map of the world with lines from the UK to major cities five continents

Jun 8, 2021

Published in
Bootcamp

Getting to know you. Getting to know all about you.

Starting a project with a new client is both exciting and daunting, especially in a sector you haven’t much experience of. I’d like to…

Jan 28, 2021

Screengrab of the free to use and share client immersion checklist

Jan 28, 2021

Chris How

Chris How

Head of Experience Design @clearleft & Co-organiser of @uxcampbrighton. Insatiable curiosity for people, design and tech. Recovering Post-it note addict.

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